Driver Engagement Manager
J & M Tank Lines, Inc.
Driver Engagement Manager Position available
As a Driver Engagement Manager, you will be a key resource for our drivers, ensuring they have a positive and productive experience with our company. You will work closely with our Operations and Human Resources team to onboard new drivers and provide ongoing support. Additionally, you will collaborate with other departments to support and engage our drivers by addressing their needs and enhancing their experience in a timely and professional manner. We recognize that our drivers are the cornerstone of our operations, and we are dedicated to equipping them with the support and resources necessary for success. As our drivers thrive, so does our company.
Responsibilities
- Manage driver communication channels, including email, phone, and in-person meetings.
- Collaborate with the driver recruitment team to onboard new drivers and provide ongoing support.
- Proactively support and engage drivers by addressing their needs and enhancing their experience in a timely and professional manner.
- Work with other departments, such as operations, to ensure drivers have the information they need to perform their jobs effectively.
- Track and analyze driver performance data, using insights to improve driver engagement and retention.
- Stay up to date on industry trends and best practices related to driver engagement and retention.
- Assist in follow-up driver training as needed.
- Travel up to 25% as required.
Qualifications
- Current or former CDL A driving experience.
- Highly proficient in using computers, particularly Excel, Word, and Outlook.
- A minimum typing speed of 40 words per minute is required.
- Minimum of 3 years’ experience in the trucking industry.
- Excellent communication and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Must be able to work independently or as part of a team.
Benefits
- Competitive salary
- Health, dental, and vision insurance
- 401(k) retirement plan
- Paid time off
- Professional development opportunities
About J&M Tank Lines
J&M Tank Lines, Inc. is a family owned and operated company, running the Southeast and Texas, that has been in business since 1948.
The company founder started the company with a loan of $125 from the People’s Bank in Selma, AL, moved his one truck from Selma to Montgomery, AL and the legacy of J&M Tank Lines, Inc. was in motion.
Since that time, J&M Tank Lines, Inc. has expanded to cover primarily the Southeast, from Texas to the Carolinas.
And though business, locations and people have changed over the years, one thing that hasn’t changed is the work ethic that transformed a one truck operation into the premier bulk carrier in the industry.
Job Features
| Job Category | Office |
